referred immediately to the Office of the General Counsel (IGC). IGC will investigate all the circumstances of the alleged improper withholding, and compile a complete file on the matter.

[32 F.R. 9657, July 4, 1967, as amended at 34 F.R. 20429, Dec. 31, 1969] § 503.7

Exemptions.

The Act authorizes exemption from disclosure of the following classes of records and information concerning matters that are:

(a) Specifically required by Executive order to be kept secret in the interest of the national defense or foreign policy;

(b) Related solely to the internal personnel rules and practices of the Agency; (c) Specifically exempted from disclosure by statute;

(d) Trade secrets and commercial or financial information obtained from a person and privileged or confidential;

(e) Interagency or intraagency memorandums or letters which would not be available by law to a party other than an agency in litigation with the Agency;

(f) Personnel and medical files and similar files the disclosure of which would constitute a clearly unwarranted invasion of personal privacy; and

(g) Investigatory files compiled for law enforcement purposes except to the extent available by law to a party other than an agency.

§ 503.8 Limitation of exemptions.

The Act declares that it does not authorize withholding of information or limit the availability of Agency records to the public, nor is authority granted to withhold information from Congress.

Sec. 504.1 Introduction. 504.2 Description of central and field organization, established places at which, officers from whom, and methods whereby the public may obtain information.

AUTHORITY: The provisions of this Part 504 issued under sec. 4, 63 Stat. 111, as amended, sec. 501, 65 Stat. 290; 22 U.S.C. 2658, 31 U.S.C. 483a, 5 U.S.C. 301, 552, E.O. 10477, as amended, 18 F.R. 4540, 3 CFR 1949-1953 Comp., page 958, E.O. 10501, 18 F.R. 7049, 3 CFR 1949-1953 Comp., page 979.

SOURCE: The provisions of this Part 504 appear at 34 F.R. 20427, Dec. 31, 1969, unless otherwise noted.

1 Appears as Part 501, correction noted at 35 F.R. 807, Jan. 21, 1970.

§ 504.2

Description of central and field organization, established places at which, officers from whom, and methods whereby the public may obtain information.

The U.S. Information Agency is organized to help achieve U.S. foreign policy objectives by making understandable to the people of other countries U.S. actions and policies, as well as the traditions, values, and culture from which they flow. The Agency advises the President, his representatives abroad, and the various departments and agencies on the implications of foreign opinion for present and contemplated U.S. policies, programs, and official statements. ΤΟ achieve these purposes the Agency is directed from Washington, D.C. It operates field posts in over 100 foreign countries. The chief executive of the Agency is the Director, assisted by the Deputy Director and the Deputy Director (Policy and Plans). The Director is advised by the Advisory Commission on Information, a body of five private citizens appointed by the President and confirmed by the Senate.

(a) Closely attached to the Office of the Director are the Office of Policy and Plans; the Office of Research and Assessment; the Office of the U.S. Commissioner General, Japan World Exposition; and the Office of Public Information.

(1) Office of Policy and Plans (IOP). IOP formulates basic information policies for the Agency and assures that they are reflected in the Agency's output. It prepares guidance on information policy for operating elements of the Agency, based on briefings and background information received through liaison with the White House, the Departments of State and Defense, other Government agencies and private organizations. It issues guidelines for the preparation of planning documents by Agency elements and by overseas posts and reviews the plans to assure that overseas operations

are consistent with established policy objectives and that resources are allocated in accordance with Agency priorities.

(2) Office of Research and Assessment (IOR). (i) IOR systematically evaluates Agency operations to ensure that they serve program objectives with maximum efficiency. It provides the agency with a single element responsible for the assessment of products and operations. It supervises and coordinates the work of the Inspections and Audit Staff, the Research Service, the Special Studies Staff, the Agency Library, and the Historian.

(ii) The Inspection and Audit Staff appraises on behalf of the Associate Director for the Director the operation and administration of both overseas and domestic offices and the individual performance of Agency Foreign Service personnel. It uses full-time inspection and audit personnel as well as qualified officers borrowed from other elements for this purpose. Its responsibilities include establishing program inspection and audit criteria; planning inspection and audit schedules; processing report materials; developing followup procedures; and maintaining liaison with other agencies, such as the Department of State, on inspection and audit matters of common interest.

(iii) Through sample surveys and other methods of empirical research, the Research Service provides information on foreign opinion relevant to U.S. foreign policy and to the Agency's mandate; describes the channels of communication most likely to reach influential audiences abroad; and assesses the reach and impact of specific USIA programs. It keeps the Director abreast of foreign press reactions to U.S. actions and policies, and advises him on the activities of foreign information services.

(iv) The Library provides books, periodicals, documents, and a clipping file for staff use. Its reference service supports both domestic and overseas needs.

(v) The Special Studies Staff continuously reviews Agency activities in terms of present and future program needs. Utilizing ad hoc task forces, inspection reports, research findings and other sources, it recommends priorities in the allocation of resources to meet Agency objectives.

(vi) The Historian's primary responsibility is to provide the Agency with a corporate memory of its past experience.

(3) The Office of the Commissioner General for the Japan World Exposition (I/E). I/E, as the title suggests, is not a permanent Agency office. The Office is responsible for all aspects of U.S. Government participation relative to the Japan World Exposition being held in Osaka in 1970. It supervises and coordinates the planning, design, and fabrication of the U.S. Pavilion and its related exhibits as well as their operation during the course of the Exposition.

(4) Office of Public Information (I/R). I/R is responsible for the Agency's domestic media relations and contacts with the public. It responds to questions from the American public concerning the purposes and operations of the Agency, and prepares and issues news releases on appropriate activities, policies, and personnel actions. This Office also arranges for public appearances by Agency officials; prepares the semiannual report to the Congress; publishes the monthly house organ, "USIA WORLD"; conducts public tours of the Agency exhibit at the Voice of America and of VOA studios; and helps to coordinate affiliations between American and foreign cities.

(b) Staff support is provided by the Office of Personnel and Training, the Office of Administration, the Office of the General Counsel, and the Office of Security.

(1) Office of Personnel and Training (IPT). IPT plans and carries out recruiting, examining, selecting, and placing employees, developing careers, and classifying positions; and plans and conducts orientation and training programs for domestic and foreign service employees.

(2) Office of Administration (IOA). IOA develops, interprets, and applies administrative and management policies and procedures necessary to assure effective operation of the Agency's programs. It provides central management, budget, fiscal, emergency planning, contract and procurement, information management, automatic data processing, and administrative services for the Agency.

(3) Office of the General Counsel (IGC). The General Counsel and his staff advise all elements of the Agency on the interpretation of all laws, regulations, and Executive orders that authorize the Agency's programs or relate to the Agency's activities. The Office assists in the drafting of proposed legislation, Executive orders, regulations, contracts, leases, and other legal documents. The

Office of the General Counsel also has the responsibility for conducting the Agency's relations with Congress. The Office represents the Agency in hearings arising on disputes on contracts, equal employment opportunity, and licensing. The Office secures the necessary rights clearances for the Agency's activities and advises on matters relating to ethical conduct and conflict of interest of Agency employees.

(4) Office of Security (IOS). IOS is responsible for developing, directing, and implementing plans, policies, and standards for personnel and physical security. As the Agency's investigative arm, it conducts all inquiries relating to security, personnel, administrative and operating matters. It makes recommendations in cases where an employee's activities are allegedly inconsistent with the interests of national security.

(c) Program materials are generated by the Agency's media services, the Broadcasting Service, the Information Center Service, the Motion Picture and Television Service, and the Press and Publications Service.

(1) Broadcasting Service (IBS). IBS (the Voice of America) produces and broadcasts radio programs in English and foreign languages and operates broadcasting and relay facilities to transmit these programs. It also furnishes technical services and materials to the Agency's overseas posts for broadcasting radio programs through local outlets, and its supplies packaged programs to the posts. Broadcasts originating in the United States are directed primarily at Communist bloc countries and secondarily at selected areas of the Free World.

(2) Information Center Service (ICS). ICS gives professional guidance and supplies materials to information centers and binational centers to assist them in program planning and execution. It promotes and assists the distribution of American books, in English and in translation, to selected individuals and institutions. It operates a worldwide exhibits program. It also operates a separately funded Special International Exhibition program which presents U.S. national exhibitions in the USSR and East Europe and at selected international fairs and expositions. It supports the English teaching activities of USIS, binational centers, and special English teaching institutes by providing teaching materials and professional consultative services. It operates a donated books pro

gram under which U.S. publishers make available selected current books for presentation to individuals and institutions abroad. It facilitates and promotes the use of American music, art, drama, etc. in overseas programming.

(3) Motion Picture and Television Service (IMV). IMV produces and/or contracts for the production of, or otherwise acquires, motion pictures in appropriate languages and prints for use abroad in commercial theaters or for showing by USIS posts. It produces or acquires television films and tapes for posts to place on local television stations and networks in countries overseas. It furnishes USIS posts with necessary equipment, supplies, technical services, and direction for motion picture and television programs. The International Communications Media Staff of the Motion Picture and Television Service monitors and facilitates the operation of certain international organizations and festivals including United States participation therein, and assists some domestic organizations active in this field. Also under authority delegated to the Agency by Executive Order 11311 of October 14, 1966, issued pursuant to Public Law 89634 the staff issues export certificates of educational, audiovisual materials and authenticates foreign certificates covering the import of such materials.

(4) Press and Publications Service (IPS). IPS produces a wide variety of editorial materials for placement by USIS posts overseas in local newspapers and periodicals and for use in post publications. It produces and operates the Wireless File, a radioteletype service to all areas offering program materials for local placement and background information for post and embassy personnel. It provides posts a general and regional feature service, photographs and picture stories, "paper show" exhibits, magazines, pamphlets, posters, magazine reprints, and cartoon booklets. It also manages printing plants at Regional Service Centers in Manila, Beirut, and Mexico City, furnishes posts with press and photo supplies and equipment, and offers them technical advice.

(d) The Assistant Directors of the Agency for the six geographic areas are the Director's principal advisers on all programs in or directed to countries in these areas. They help to formulate information policies and represent the Director in interagency groups. They spend a large part of their time in the countries

of their geographic region. The Assistant Directors (Africa, Europe, East Asia and Pacific, Latin America, Near East and South Asia, Soviet Union and Eastern Europe) are responsible for the direction, coordination, and management of information programs for the countries of their geographic areas. They supply a knowledge of field problems and requirements to the Agency's policy and planning processes. They arrange with media services to provide media products to their areas. They consult with appropriate area and country officers in the Department of State, the Agency for International Development, and with other agencies, on operational matters of mutual concern.

(e) The foregoing Agency elements have their principal Washington offices in the following locations:

AGENCY ELEMENTS AND ADDRESSES

The Director, Office of Policy and Plans, Office of Research and Assessment, Office of the Commissioner General, Japan World Exposition, Office of Public Information, Office of Administration, Office of the General Counsel, Office of Security, Area Offices for Africa, Latin America, Europe, Soviet Union and East Europe, Near East and South Asia, and East Asia and Pacific-1750 Pennsylvania Avenue NW.

Office of Personnel and Training, Press and Publications Service-1776 Pennsylvania Avenue NW.

Information Center Service-1711 New York Avenue NW.

Broadcasting

Service-Health, Education, and Welfare Building, 300 C Street SW. Motion Picture and Television Service-Old Post Office Building, 12th Street and Pennsylvania Avenue NW.

(f) Agency offices abroad, known as the U.S. Information Service (USIS), under the supervision of the Chiefs of Mission, and with the guidance of the Director and the appropriate area Assistant Director, conduct public information, public relations and cultural activities-i.e., those activities intended to inform or influence foreign public opinion-for agencies of the U.S. Government except for Commands of the Department of Defense. Each USIS office is headed by a Public Affairs Officer who is a member of the "country team" under the Chief of the U.S. Diplomatic Mission. The Agency maintains field offices at the following locations:

Afghanistan-Kabul. Algeria-Algiers.

Argentina-Buenos Aires, Cordoba, Rosario. Australia-Canberra, Melbourne, Perth,

Sydney.

The regulations in this part shall apply only to claims asserted under the Federal Tort Claims Act, as amended, or as incorporated by reference in the U.S. Information Agency Annual Appropriation Act, for money damages against the United States for injury, loss of property, personal injury, or death caused by the negligent or wrongful act or omission of any employee of the Agency while acting within the scope of his office or employment, under circumstances where the United States, if a private person, would be liable to the claimant in accordance with the law of the place where the act or omission occurred.

Claims not compensable hereunder are listed in 2680 of the Act with the exception that 2680 (k) (claims arising in a foreign country) has been amended by the Agency's Annual Appropriation Act. § 511.4 Administrative claim; when presented.

(a) For the purposes of the provisions of section 2672 of the Act and of this part, a claim shall be deemed to have been presented when the Agency receives, in the office designated in paragraph (b) of this section, an executed "Claim for Damage or Injury", Standard Form 95, or other written notification of an incident, accompanied by a claim for money damages in a sum certain, for injury to or loss of property, personal injury or death, alleged to have occurred by reason of the incident. The claimant may, if he desires, file a brief with his claim setting forth the law or other arguments in support of his claim. In cases involving