Advances in Digital Government: Technology, Human Factors, and Policy

Front Cover
William J. McIver, Ahmed K. Elmagarmid
Springer Science & Business Media, 2002 M05 31 - 329 pages
Advances In Digital Government presents a collection of in-depth articles that addresses a representative cross-section of the matrix of issues involved in implementing digital government systems. These articles constitute a survey of both the technical and policy dimensions related to the design, planning and deployment of digital government systems. The research and development projects within the technical dimension represent a wide range of governmental functions, including the provisioning of health and human services, management of energy information, multi-agency integration, and criminal justice applications. The technical issues dealt with in these projects include database and ontology integration, distributed architectures, scalability, and security and privacy. The human factors research emphasizes compliance with access standards for the disabled and the policy articles contain both conceptual models for developing digital government systems as well as real management experiences and results in deploying them.
Advances In Digital Government presents digital government issues from the perspectives of different communities and societies. This geographic and social diversity illuminates a unique array of policy and social perspectives, exposing practitioners to new and useful ways of thinking about digital government.

From inside the book

Contents

Introduction
1
Supporting Data and Services Access in Digital Government
37
Cooperative Architectures
53
Automating the Delivery of Governmental Business Services Through
68
Data Integration and Access
85
Scalable Data Collection for Internetbased Digital Government
107
Security and Privacy Challenges of a Digital Government
121
Digital Democracy through Electronic Petitioning
137
WebBased Systems that Disseminate Information from Databases
180
WebView
197
The Federal Government
215
Policy and Portals 231
230
Building Collaborative Digital Government Systems 259
258
EGovernment in Canada
275
Laying out the Foundation for a Digital Government Model Case Study
289
Aveiro Digital Town 305
304

COPLINK
163

Other editions - View all

Common terms and phrases

Bibliographic information