The Challenger launch decision : risky technology, culture, and deviance at NASA

1. The Eve of the Launch

2. Learning Culture, Revising History

3. Risk, Work Group Culture, and the Normalization of Deviance

4. The Normalization of Deviance, 1981-1984

5. The Normalization of Deviance, 1985

6. The Culture of Production

7. Structural Secrecy

8. The Eve of the Launch Revisited

9. Conformity and Tragedy

10. Lessons Learned

Appendix A Cost/Safety Trade-Offs? Scrapping the Escape Rockets and the SRB Contract Award Decision

Appendix B Supporting Charts and Documents

Appendix C On Theory Elaboration, Organizations, and Historical Ethnography